Giacomo Grassi
Inps, Dirigente Area Digital Processes e UX Design - DIREZIONE CENTRALE COMUNICAZIONE – Inps
Speaker Bio
Giacomo Grassi is Head of the Digital Processes and UX Design Area at the Central Communication Directorate of INPS. With solid experience in digital transformation and service design, he leads the innovation of the Institute’s digital channels, promoting inclusive, citizen-oriented user experiences. He was responsible for the development of "Sirio", the award-winning design system that revolutionized digital interaction for millions of users. Before joining INPS, he held leadership roles in design at Vodafone and YOOX NET-A-PORTER GROUP, contributing to the evolution of digital products and touchpoints for a broad audience.
