The use of Artificial Intelligence in institutional communication
Date
Tue 13 May
Time
17:15 - 17:30 CEST
Location
Main Stage
About this session
Simplifying administrative language is a fundamental step toward improving communication between institutions and citizens. The goal is to make texts clear, understandable, and accessible, promoting transparency and inclusion. The use of Artificial Intelligence aims to make the simplification of administrative texts a semi-automated process, in which the text is automatically generated through GenAI, evaluated using a framework of metrics, and subsequently validated by a human user.

