Home/Agenda/The use of Artificial Intelligence in institutional communication
Giacomo GrassiValeria Sandei

The use of Artificial Intelligence in institutional communication

Date

Tue 13 May

Time

17:15 - 17:30 CEST

Location

Main Stage

INPS

About this session

Simplifying administrative language is a fundamental step toward improving communication between institutions and citizens. The goal is to make texts clear, understandable, and accessible, promoting transparency and inclusion. The use of Artificial Intelligence aims to make the simplification of administrative texts a semi-automated process, in which the text is automatically generated through GenAI, evaluated using a framework of metrics, and subsequently validated by a human user.

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