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Filippo Rinaldi

Filippo Rinaldi

Genesys, Solution Consultant

Genesys

Speaker Bio

Solution Consultant specializing in AI-powered customer experience and cloud-based enterprise solutions. With a strong background in Data Science and Artificial Intelligence, he supports enterprise customers in designing scalable, data-driven CX architectures aligned with business goals. He holds a bachelor’s degree in mathematical engineering and a master’s degree in management engineering from Politecnico di Milano, and has a strong interest in AI-driven CX, cloud platforms, and innovation at scale

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