Cristina Merlo

Speaker Bio

Cristina Merlo is Head of the AI Factory at BPER Banca, where she leads the strategic adoption of Artificial Intelligence to enhance business processes and customer experience. With a strong background in Big Data & Analytics, she played a key role in defining a hub-and-spoke organizational model that integrates data science expertise with the needs of various business areas. Under her leadership, BPER has developed numerous AI models, fostering a culture of innovation and interdisciplinary collaboration.

Related Sessions

Caring & NBA in BPER: the Agent-Centric Evolution

Tue 13 May, 13:45 – 14:15 · Workshop 1

Sponsored by