Fastweb

About

Fastweb is one of the leading Italian companies in the telecommunications sector and has integrated Artificial Intelligence to improve operational efficiency and customer experience. It uses AI to optimize customer service with advanced chatbots, analyze data for network management, and predict malfunctions. Additionally, it is exploring the use of emerging technologies like generative AI to develop new digital services.

Related Sessions

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AI for public administration: more efficiency in training and recruitment

Tue 13 May, 13:45 – 14:15 · Workshop 1