The Rise of Autonomous Services: Building the Future Today

About this session

Everything seems to be changing slowly, yet we feel a sense of urgency, because change is accelerating and risks outpacing the ability of both individuals and organizations to adapt. As complexity and expectations increase, traditional approaches based on automation and linear processes are revealing their limits. In this talk, we will explore the shift from automation to autonomy—from executing predefined tasks to the ability to achieve outcomes in dynamic, real-world contexts. Autonomous Services represent a new operating model, capable of perceiving, deciding, acting, and continuously learning. The transformation has already begun. How long can you afford to wait?

Speakers

Nicola Russo

Head of Data & AI, NTT DATA Italia