AI in action with DHL: from operational challenge to measurable results

About this session

An artificial intelligence project told from the field. In this three-voice session, DHL will bring the business and operational perspective, Adiacent will illustrate the role of project governance, and Websolute will explore the technical execution and integration choices. The talk will follow a clear and practical structure: from the initial problem and the limitations of traditional models to the changes introduced by AI and the results achieved. A session designed for those who want to understand how AI becomes a real operational lever when strategy, governance, and technology work in coordination.

Speakers

Marco Ferioli

DHL Head of IT Program Management, DHL




Filippo Maria Del Prete

Chief Technology Officer, Adiacent




Claudio Tonti

Co-founder, VP of AI & Innovation, Websolute