Beyond intelligence: why AI needs emotions (and people)

About this session

How much does the irrational matter in an age of algorithms? In our talk, we’ll stage a dynamic dialogue between psychology and technology to show that Artificial Intelligence, to be truly useful and safe, must take into account emotions—and the people who feel them. Drawing from psychometrics, neuroscience, and behavioral economics, we’ll explain why fear, wonder, and creativity aren’t noise to be filtered out, but essential data for designing more inclusive, ethical, and human-centered systems. We’ll present The Way, a model of technological humanism that bridges academic research, experiential design, and well-being solutions—bringing scientific insights from the lab into the everyday lives of companies and citizens. We’ll explore practical tools to integrate emotional metrics into AI projects, guided by a renewed awareness: real innovation happens when the logic of algorithms meets the complexity of the human mind.

Speakers

Pietro Cipresso

Direttore dello SMART emotion Lab, Università di Torino, Università di Torino



Alice Chirico

Direttrice dell'Experience Lab, Università Cattolica di Milano, Università Cattolica di Milano