The Italgas case: people & community driven AI adoption models
- Customer Care
- Workshop
Date
Wed 14 May
Time
10:00 - 10:30 CEST
Location
Workshop 6
About this session
The talk explores the Italgas case, focusing on how the adoption of Artificial Intelligence can be driven by people and communities within the company. It presents a model that integrates technology and a human-centered approach to optimize business processes, fostering a sustainable and inclusive transformation.

