Smile.CX: unifying people, processes, and AI into a single evolving platform
- Stage
Date
Tue 19 May
Time
15:45 - 16:15 CEST
Location
Stage 1
About this session
Beyond traditional models: Smile.CX introduces a fluid ecosystem of connected intelligences. A technological and methodological framework where Supervised AI transforms the contact center into an AI Operation Center, unifying people, AI, processes, and metrics within a single evolving platform.
