The Last Ticket: how AI is rewriting IT operations and the employee experience
- Stage
Date
Wed 20 May
Time
14:15 - 14:45 CEST
Location
Stage 3
About this session
Traditional IT reacts. Autonomous IT anticipates, decides, and acts — without interruptions or manual escalations, from an invisible backend to every employee’s experience. No more tickets, no more waiting, no more silos. A new operating model in which AI amplifies people, rather than replacing them.

