Home/Agenda/The Last Ticket: how AI is rewriting IT operations and the employee experience
Sante RoselliStefano Perinotto

The Last Ticket: how AI is rewriting IT operations and the employee experience

  • Stage

Date

Wed 20 May

Time

14:15 - 14:45 CEST

Location

Stage 3

ServiceNow

About this session

Traditional IT reacts. Autonomous IT anticipates, decides, and acts — without interruptions or manual escalations, from an invisible backend to every employee’s experience. No more tickets, no more waiting, no more silos. A new operating model in which AI amplifies people, rather than replacing them.

Speakers

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